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ATM Buyers Guide: How to Choose the ATM Equipment That’s Best for Your Business

We’ve created an ATM buyers guide to help you determine which ATM equipment options best suit you. We’ll discuss each brand, each type, and even prices to help get you started.

The selection process can be broken down into three steps:

Step 1: Choose ATM Type

Step 2: Choose a Manufacturer

Step 3: Choose New or Refurbished

When it comes to choosing an ATM, you want to know which one is the best. However, what the decision really comes down to is which one is the best for you

Keep size in mind too. Do you need a through-the-wall ATM or a smaller version? There’s a lot to consider. Our ATM Buyers Guide can help get you started. Check out the following options and see which machine best meets your needs and space.

ATM Buyers Guide Step 1: ATM Type

Before we cover a few main ATM brands, let’s discuss type. There are three popular options: free standing, through-the-wall, and wall mount.

Free standing ATMs vary in size, but are generally smaller than through-the-wall. The advantage of free standing ATMs is that they can be placed anywhere there’s a power supply. This gives you more freedom with your organization and planning.

Through-the-wall (TTW) ATMs are heavier. The bulky part (the interface) extending from the front of the ATM (the chassis) fits into or through the wall protruding into the next room. 

It might take some construction work to get this area developed if it doesn’t already exist in your space, but through-the-wall ATMs are typically more secure because they are often placed in rooms with controlled access.

Keep in mind that TTW ATM machines are also better when facing outdoors as they allow a secure way to offer 24-hour convenient cash access to passers-by and not just in-store customers. That often translates into higher usage.

The smallest option is a wall mount ATM. These ATMs can be mounted to a wall using sturdy steel brackets (included with the ATM) or optionally mounted on a table or counter-top depending on how much space you have to work with.

Because of their space-saving size, wall mount ATMs hold less notes but can be the perfect ATM for small businesses and lower-traffic locations.

ATM Buyers Guide Step 2: ATM Manufacturers and Equipment Options

ATM Depot offers full lines of Hyosung, Genmega, Triton, and Hantle/Tranax machines. Plus, we can get just about any machine you may be interested in. In addition to a brief overview of each brand, we’ll share our recommendations and most popular machines.

Hyosung ATM Machines

Hyosung Halo 2

The Hyosung Halo II has a ‘Halo’ around the keypad which is great for dimly lit locations

Hyosung is a Korean-based company that first introduced its Nautilus Hyosung ATMs to the United States in 1998. Their US office is located in Irving, Texas. They’ve deployed thousands of ATMs worldwide since 1997.

Hyosung is considered to be the leading provider of ATM hardware, software, and service. They have a reputation for having the most reliable, durable, and flexible ATMs.

If you have limited location or floor space, the Hyosung 4000w is a space-saving option that can be mounted to a counter-top or vertical surface. Don’t worry. It has all of the same features and options as the new and very popular free standing Hyosung Halo II (Hyosung Halo 2) model.

The “Halo” is appropriately named. The LED lighting surrounding the keypad draws more users and therefore more revenue for your bottom line. The Halo is perfect for dimly lit areas like bars and clubs due to its LED lighting. 

The 10.1 high-resolution color screen is larger than most ATM screens which makes it perfect for customization. The vibrant 10” color LCD screen adds to this machine’s user-friendliness. 

Genmega ATM Machines

Genmega headquarters are in Fremont, California. One of the newest ATM companies, they introduced their first ATMs in 2006. However, since that time, they’ve already deployed over 50,000 units worldwide.

One of Genmega’s greatest advantages is its staff of engineers, developers, and technicians. With decades of combined ATM experience, there’s no shortage of help. Genmega is noted for its cutting-edge engineering and integration.

Specifically, we recommend the new through-the-wall Genmega GT3000. The terminal is small, compact, and weather-resistant. It’s a great option for outdoor space or where space is limited. Although new, the Genmega GT3000 is proof of Genmega’s goal to manufacture high-quality, reliable equipment.

As far as free-standing options, we’d recommend the G2500. It’s comparable to the Halo II mentioned above with an 8″ TFT high-resolution 32-bit color LCD screen. The Genmega G2500 is the latest option for a brand-new Genmega ATM machine. A little bit lower in cost, it’s our second most popular machine after the Halo II.  

Hantle (Tranax) ATM Machines

Tranax began as a business partner of Korea’s Hyosung Computer Company. They first introduced their ATMs to the US in 1998. In 2010, Tranax changed its name to Hantle, the name of its Korea-based parent.

From 650 their first year to 6,000 the next, half of the machines deployed were the ever-popular Mini-Bank 1000 ATM. Additionally, Tranax/Hantle ATMs experience almost zero service issues for their 1700 Series according to our field technicians. For the hundreds of these ATMs we’ve deployed, our technicians rarely make service calls to them.

Triton ATM Machines

Triton had its start in the early 1990s and has been a market leader ever since. The company produces reliable ATMs that last upwards of ten years. Triton has been a privately owned company since 2010 and produced its 200,000th ATM in 2011.

As a matter of fact, ATM Depot’s founder, and author of The Amazing Money Machine, Noah Weider was part of Triton Systems’ original Triton Advisory Committee in 1992. One of the oldest ATM companies, Triton continues to produce quality machines.

While the popular Triton 9600 has been discontinued, a close second is the Triton 9100 which you can purchase used and refurbished (more on this later). 

ATM Buyers Guide Step 3: New vs. Refurbished

Triton 9100 ATM Machine

The Triton 9100 is a great refurbished machine for a location with lower-traffic

You can purchase brand new ATMs of most models from ATM Depot, or you can purchase a refurbished version. It just depends on your needs and what you’re looking for.

Of course new is nice, but don’t turn up your nose at a refurbished machine right away. First of all, you should know that refurbished machines are supplied with the newest upgrades, thoroughly cleaned, and furnished with replacement decals before being sold. 

Used ATMs aren’t always advertised as refurbished so if you’re shopping around for used ATM equipment and find a deal, be sure to ask if it’s been refurbished. Much like buying a used car from a reputable dealer. A reputable dealer will often inspect and then fix or replace any used parts that could cause a problem making it nicer.

Second, by purchasing a refurbished piece of equipment, you can rest assured that someone has gone through it already to ensure it’s durable. One downfall, however, is that refurbished ATM equipment is sold based on availability. So if you’ve got your eye on a particular brand or style, you might have to purchase it new or wait until a good used one comes around.

It’s important to note also that if you’re just starting out, technology improves with the newer machines making them easier to use. Technology on the older machines can be complicated, but brand new machines come with updated graphics, input functionalities, and simpler operator menus.

So it might be easier to input data like the ATM address, update cash amounts, add graphics, troubleshoot, etc. with a newer model. If you have minimal experience, keep the technology in mind.

New ATM Machine Pricing vs. Refurbished ATM Machine Pricing

Last, let’s do a brief price comparison to give you an idea of what to expect:

Take the discontinued Triton 9600 for example. Recommended replacements are a refurbished Triton 9100 for between $1,199 and $1,495 or a brand new Genmega 2500 for around $2,195. You could be looking at around a thousand dollar difference, but you also have to check availability. 

While the Triton is a great buy, the screen is smaller and the Genmega offers more options. However, if you’re just starting out in the ATM business and have limited funds, or if you have a location that might not be that busy but want to install an ATM anyway, refurbished ATM equipment is the ideal solution.

Discontinued ATMs

New, Used, & Certified Refurbished ATM Equipment

If you’re looking into a refurbished machine from another seller, keep in mind that some heavily discounted machines might be outdated and no longer meet requirements or process transactions.

As regulations change, so must ATM features. ATMs that don’t meet the Americans with Disabilities Act (ADA) requirements and other upgrades are accordingly unable to continue processing transactions on ATM networks. Be wary of Triton 9600, Triton 9700, WRG Apollo, and WRG Genesis models for this reason.

You might see these discontinued ATMs for sale for extremely discounted prices. But keep in mind that they won’t work for you as is. They can, however, be used for parts. Additionally, if you see one that interests you, we can provide recommendations for comparable replacements.

How to Pay for Your ATM

All the new and certified refurbished ATM equipment listed on ATMDepot.com are offered at already discounted cash prices. You can purchase the machine outright for the price listed. You can even pay with a credit card for a small additional charge.

The typical return on investment (ROI) on an outright purchase is about 3 to 18 months depending on your location, surcharge, and hours of operation. So if you use a credit card to purchase your ATM equipment and make payments, the ROI will be a little longer since you’ll pay some interest on your credit card. 

However, you can find credit cards that offer no interest for 12 months. ATM Depot even has a financial partner that can help you get small business loans to buy ATMs.

When you purchase an ATM from ATM Depot, and want us to help you run the ATM processing, there are no monthly fees, statement fees, or processing fees. Shipping is also free within the continental United States. The only additional cost is the installation fee and other upgrades which are completely optional. 

ATM Depot also offers special sales, upgrades, flexible payment options, and in-house financing. You can always contact us for more information.

Before Making a Decision

Finally, before making a definitive decision, you need to make sure you’re ready to operate your ATM. Here are the two things you will need:

  • A space / Location
  • Power supply

As long as you have these covered, we can take care of the rest. Compare the different machine options listed in this ATM buyers guide, and match them to your needs.

Contact us with your decision or with questions you have to help you make a decision. It’s easy to get set up with nationwide ATM processing. Get started today! 

ATM Machines, A Buyer’s Guide

ATM Machine Buyer’s Guide (Part 1) 

ATM Machine Buyers Guide image of CashOur hope is that this ATM Machine Buyer’s Guide helps you navigate some of the known pitfalls in the business. This will be a three part series. Be sure to click the next part in the series at the bottom of each post when you’re ready to proceed.

All kinds of businesses now maintain automatic teller machines, including supermarkets and  restaurants. That’s because ATM’s offer several benefits to business owners.

When you set up an ATM inside your establishment, you may see a spike in the number of your customers. And, with that source of money at hand, some of your customers may be inclined to spend more money. In addition, you might also find that you start receiving fewer checks which means less risk at the point of sale. Of course, you’ll also end up paying fewer processing fees for credit cards as well. But what things should you know before you go out and purchase one or more of these machines?

First, do some research and a few calculations before you contact an ATM vendor. Figure out, roughly, how many people come into your business on an average day. If that number is fewer than 150, and certainly if it’s fewer than 100, getting an ATM may not have an attractive ROI, however the other benefits may be what you’re looking for.  Just because you have minimal traffic in your location doesn’t mean your ATM won’t be worth the investment.

We’ve been in the ATM business for over 2 decades now and we’ve seen over the past few years that the general rule of thumb for the number of monthly transactions that your ATM will perform is relative to the the number of people that come into your establishment plus or minus a factor of 10% – 15% depending on the location, type of establishment and several other factors.

If for example you have a high end restaurant with table cloths and a bar, your ATM machine will perform much lower than these averages since this type of clientele typically pays with a credit card. If however you have a quick service restaurant, a bar and grill, local tavern, a nightclub or even a commercial building or parking lot we have seen these types of locations do very well, especially if the business does not accept credit cards. We have also seen customers convert from credit and debit cards to ATM usage with the implementation of coupons or other incentives for use.

One of the best ways to tell if buying an ATM for your location is right for you is to speak to your customers. Ask them if they’d be interested in using an ATM if you had one at your place, or if you often get requests or if customers ask where the nearest ATM machines is, that is a good indication that it would be a wise investment.  Obviously, if you get some positive feedback from your clients, you can advance to the next step: figuring out what kind of automatic teller machine to purchase.

Free Standing Hantle Tranax 1700W ATM MachineThe most common kind of ATM is the kind that stands up on its own, also known as a “free standing ATM”.  These free standing ATM machines require approx 3 sq ft in front of them for ADA compliance (about 36″ for a wheel chair). The machines themselves have a very small foot print and run anywhere from 14″ x 14″ up to 20″ x 20″ still relatively very little floor space for the return on investment.  Even with the diminutive size of the newest free standing ATM machines, if you don’t think you have enough room, you might opt for some of the newest tabletop or counter top models.
Alternatively, you may even consider purchasing an ATM that’s inserted into a wall (also known as a Thru-the-Wall “TTW” model), although this is often a great option for a place of business to plan for during tenant improvements, it is still fairly easy to cut a hole in a wall and retrofit it for a TTW ATM. While these thru-the-wall ATM machines costs a little more than the free standing machines, they are perfect for exterior installations such as sidewalk facing locations or locations facing a parking lot or a busy downtown location.

The Amazing Money MachineThese machines typically have much higher usage since they are exposed to walk by traffic 24 hours a day. If you are considering a TTW ATM, you’ll still need to consider space for the inside part of the ATM which is typically less than a free standing ATM since the ADA portion of the ATM is outside and usually unobstructed. While it is more expensive to install a TTW unit due to the additional construction costs you’ll also need to consider the timing of the install to minimize the noise and descriptiveness of the construction which can typically be completed in a weekend.

TTW ATM Machine GenmegaAnother choice is the outdoor ATM. (These ATM’s may also be inserted into a wall.) Outdoor ATM’s can be used 24 hours a day, and therefore they let you collect ATM fees 24 hours a day! This option, obviously, will save you interior space, too. A downside to an outdoor ATM however, is that depending on the location, your outdoor ATM may require proper lighting so people will feel safe using the ATM; and, depending on the area, you may consider some sort of surveillance cameras. Most outdoor ATM machines are weather protected but if you want the highest possible usage, you’d be smart to consider some kind of protection from the weather for the ATM users, again depending on the type of deployment and the weather in the area. While outdoor ATM’s can be more expensive to keep up, they typically have much higher usage and therefor justify the expense.

Keeping your motivation in mind, this ATM Machine Buyer’s guide is meant to help you not only decide if an ATM is right for you as a business, but is it right for the location where you’re going to put it, and, will your customers use it. If you’re main motivation is to offset credit card fees, almost certainly a free standing ATM will help with that. If you’re motivation is to make more money just from the ATM usage, a thru-the-wall  machine available 24 hours will product much more profit in the right installation.

Your ATM decision-making process doesn’t stop there. A list of other questions you need to answer would include: See ATM Machines, A Buyer’s Guide part 2.