Tag Archive for: ATM Equipment

ATM Business Basics Part I: How ATMs Work

Running an ATM business is a relatively simple endeavor. However, there’s some ground level knowledge that you need to be a successful ATM owner. A big part of that knowledge base is how ATMs work.

While you don’t need to be an ATM technician (you can always pay one to service your ATMs if you need), it’s important to have basic working knowledge of your ATMs. That way you can identify and solve minor problems, and quickly add cash or refill the receipt paper. This makes your ATM business more efficient in terms of both time and expenses.

So, welcome to our two-part guide that will give you a solid foundation of information on which to build your ATM business. We’ll start with the basics of how ATMs work.

How ATMs work

As the name suggests, an ATM (Automatic Teller Machine) a banking terminal where users can perform a variety of banking activities, depending on the capabilities of the ATM machine itself.

Inserting a debit card or credit card that offers cash advances activates the ATM. The ATM authenticates the debit or credit card using a PIN number, electronically debits the cash amount from the user’s account, and dispenses that withdrawal as cash.

On the backend, the bank reimburses the ATM owner for the cash taken from the ATM, plus a transaction fee, which is paid by the ATM user. This is handled electronically by the ATM processor.

That’s the basic process. These are the parts involved in this process.

The parts of an ATM machineThe Parts of an ATM Infographic

We’ll cover these quickly in two groups: the parts that the user sees, and the parts that you, the ATM owner, need to know.

These are the user-facing parts involved in an ATM transaction:

Display (LCD or LED): The display is where the prompts and instructions are shown to the ATM user. ATM machines are equipped with braille and audio devices (speaker or headphone jack) for blind customers.

Keypad: The keypad is simply a grid of buttons that accepts input from the user. Many ATM machines also have buttons on the sides of the screen for making certain selections

Card reader: This accepts the user’s debit or credit card and reads the information on it.

Cash dispenser: This is where the magic happens. The cash dispenser gives customers their cash. The cash dispenser also checks notes for proper size and thickness and ensures that the correct number of bills are given.

Receipt printer: This part prints the receipt that verifies the transaction, and sometimes shows the user’s account balance.

These are the parts of an ATM that the customer interacts with. You as the ATM owner need to be familiar with these parts. However, the ATM owner also needs to know their way around the internals of an ATM machine, even if they’re not an expert in repairing or replacing those parts.

These are the internal parts of an ATM machine:

ATM mainboard: The mainboard is the central “computer” for the ATM. The CPU, RAM, and connection interfaces for the other components live here.

Power supply: Connects to an external power source and provides power for all the ATM machine components.

Modem: The modem performs all the internet communications required for transaction processing. This can be wired or wireless. It depends on how the ATM connects to the internet.

I/O board: The I/O board is in charge of communicating with the ATM processor, and ensuring that the correct information is sent to the correct parties.

Cassette: The cassette is an important part for the ATM owner. The cassette holds the cash. When you stock an ATM with money, this is where the bills go. The cassette can be fixed or removable. Each type of cassette has pros and cons. Which one you use depends on your business and the ATM location.

How Does an ATM Machine Work?With all the parts covered. Here’s a more detailed look at how an ATM works:

  1. The user activates the ATM by inserting their card.
  2. The customer enters their PIN and selects how much cash they want using the keypad and display.
  3. The mainboard collects the information and sends a unique EMV transaction code to the I/O board.
  4. The I/O board packages up the transaction information for the ATM processor and the modem transmits it to the appropriate ATM processing networksYour card’s supported networks are printed on the back. Every card is required by law to have two accessible networks. The transaction is completed through the secondary network if the first network fails.
  5. The ATM processor sends the withdrawal request to the bank. The bank approves or denies the request. If the transaction is approved, the message is sent back through the ATM processor to the ATM. Then, the selected amount gets debited from the customer’s account. Associated transaction fees are usually paid from the customer’s account.
  6. The modem and I/O board receive the approval. And, the mainboard initiates the cash dispensing. The cash dispenser checks each bill to ensure that it’s the proper size and thickness and that the correct number of notes gets dispensed. Notes that are not the proper size or thickness get sent to the reject bin. This happens occasionally with old or torn bills. The cash dispenser automatically dispenses a different bill any time a note is sent to the reject bin.
  7. The customer takes their cash and has a great day!

Those are the nitty-gritty details of how ATMs work.

It’s helpful to know these fine details as an ATM owner. Being more familiar with the machine helps with basic troubleshooting, and makes life easier if you get technical support over the phone.

However, you should be very familiar with the cassette and user interface. Inspect these each time you restock your ATM. You need to fix your machine ASAP if the user interface is malfunctioning or cash is being dispensed incorrectly. You lose money whenever your ATM isn’t working.

Whenever you fill your ATM with cash, it’s best to perform a transaction to verify that your machine is working correctly.

Front to back

That’s the frontend of an ATM business. In the next part, we’ll talk about what happens on the backend and where all the transaction fees go. Stay tuned. Or learn more about building your own ATM business (and how you make money).

 

How to Load an ATM Machine

Tag Archive for: ATM Equipment

Need an ATM – We Can Help

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Need an ATM? – We Can Help.
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ATMDepot offers an assortment of ATMs to fit your needs.

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ATMDepot.com offers a complete array of ATM equipment and carries a full line of Triton, Hyosund, Tranax / Hantle, GenMega and most other ATM Machines. An ATM Machine purchase is not required to receive up to 110% ATM processing services. If you already own ATM equipment and would like to earn more money, contact us today.

Nautilus Hyosung ATM Equipment

Nautilus Hyosung ATM Equipment

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Nautilus Hyosung ATM Machines were first introduced to the USA in 1998. By 2004 Hyosung had shipped it’s 50,000th ATM to the U.S. Market. The manufacturer is a leading provider of complete ATM solutions. These solutions include hardware, software, and service.
 
The Hyosung Headquarters is located in Seoul (Cheongdam-dong), Korea and has an U.S. office located in Irving, Texas. Hyosung has had over thousands of ATMs deployed worldwide since 1997. This has made the company recognizable for having the best ATMs in reliability, durability, and flexibility.
 
The wall mountable Hyosung 4000w has all the features and options of a retail floor model ATM. It also has a small, compact wall-mountable chassis. This makes the machine perfect for tight spaces, Kiosks or anywhere location space is valuable or floor spaces is non-existent. The 4000w can be securely mounted on any counter-top or vertical surface.
 
Hyosung’s ATM equipment is built with cutting-edge engineering and integration. ATMDepot.com is proud to offer Nautilus Hyosung ATMs. Specifically, we really like the Counter Top or Wall Mountable 4000w and the new Hyosung Halo II (Hyosung Halo 2).
 
ATM Depot carries the full line of Nautilus Hyosung ATM Machines.



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Genmega GT3000 TTW

Genmega GT3000 TTW

Brand-New Through the Wall ATM Machine (TTW ATM Machine)


Genmega GT3000 Through the Wall ATM Equipment


Price: $3,595.00


  • Key Features

    • 7″ Wide Full Color Screen
    • Windows CE OS
    • 800 Note Fixed Cassette (Rear Load) – INCLUDED
    • Electronic Lock (no fumbling with old style tumbler locks) – INCLUDED
    • 12 Month Warranty
    • Free Integrated ATM Sign Topper ($80 Value)
    • Accessory Vault Pedestal ($550 Value)
    • ADA Compliant Voice Guided Transactions
    • Communications: Dial Up, TCP/IP Internet, or Wireless
    • One Roll of Receipt Paper Included
    • Best Choice for an ATM Machine with a Small Footprint
    • Free Shipping* ($350 Value)

    *Free Shipping not included to Alaska or Hawaii (call for quote)

  • Upgrades and Options

    • Gencam Camera System – $120
    • Professional Installation and Training: From $169 – $375*
    • Optional Rear Service Admin Panel – $300
    • 2000 Note Removable Cassette – $800

    *Assumes location is ready with appropriate size hole in wall, power and communications


Learn More

ATM EQUIPMENT SPECIFICATIONS

  • 7" HIGH-RESOLUTION SCREEN

    Includes a 7″ high-resolution wide-screen LCD

  • INTEGRATED ILLUMINATED SIGN

    The high visibility LED sign that comes included attracts customers to your ATM Machine

  • CUSTOM AD SCREEN

    Ability to be programmed to show any logo or promotion of your choice

  • DIMENSIONS

    • Height 35.8″
    • Width 15″
    • Depth 30″
  • WEIGHT

    • 250 lbs

Additional Genmega GT3000 ATM Machine Specifications:

The Genmega GT3000 includes all the features and options you would want in a professional ATM Machine. This retail priced Secure Through-the-Wall ATM Equipment ensures 24 accessibility and security.

Utilizing a small, compact weather resistant chassis, the GT3000 Series is perfect for tight spaces where location space is limited and valuable. Mounted inside or outside the GT3000 brings a new generation to the standard through-the-wall ATM machine.

ATMDepot includes the upgraded removable dispenser and an Electronic Lock for quick easy access. No more fumbling with old style tumbler locks and no more filling the ATM in the middle of customer traffic. Feel confident and secure with the ability to load cash from the back. The removable cassette lets you enjoy the additional security allowing you to remove the cash while keeping it in the enclosed cassette.

All the standard features you expect from a higher end ATM machine including:

  • 7″ High Resolution Color LCD
  • Triple DES
  • ADA compliant out of the box
  • Ethernet Connection (fast transaction processing)
  • High quality small footprint for outdoor, indoor and space restricted locations.

The Genmega GT3000 is the best value in the market for a low-cost Trough-the-Wall ATM solution.

Cost-Free Compliance:

A Visa certified Encrypting PIN Pad (VEPP) comes standard, plus it’s guaranteed to meet ADA (Americans with Disabilities Act) requirements for voice guidance system with lighted action indicators.

Want a super deal on processing – Call today and ask for Jeremy



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