Entries by Amber Iven

How to Set Your ATM Surcharge

There are some fees associated with operating an ATM machine. The fees cover the costs of the operation. Some fees are passed on to you, the ATM owner. Others, like an ATM surcharge, are passed on to the users. It’s important to understand all of the fees so that you can control and maximize your […]

Meeting User Needs: User Requirements for ATM Machines

It’s important to understand the user requirements for ATM machines because you want to make sure your equipment meets the needs of your customers. User requirements can be broken down into two categories: functional and non-functional.  Functional and non-functional requirements, or functional specifications, are not terms specific to ATM machines. You can find these terms […]