Hyosung ATM vs. Genmega ATM: What’s the Best ATM Equipment?

Hyosung ATM equipment and Genmega ATM equipment are two of the best options available. So it can be challenging to choose between the two when it comes to purchasing. 

To be quite honest, you really can’t go wrong with either. They made their way to the top by producing high-quality, reliable equipment. However, they aren’t identical brands, of course. So the decision really comes down to what you need and what you’re looking for in ATM equipment.

To help you distinguish these competitors, we’ll compare Hyosung ATM equipment and Genmega ATM equipment from company details to specific machine recommendations. By the end, you’ll know exactly which ATM machine is perfect for you. 

Hyosung ATM Equipment

Overview

South Korea’s Hyosung, Inc. prides themselves on their innovation, creativity, and technology in the production of next-generation ATMs. Their investment in research and development has made them the fastest growing manufacturer of ATMs in the world. 

Hyosung entered the US market in 1998 with the first small-footprint retail ATM. With US headquarters, distribution, and training centers located in Dallas, Texas, and research and development support teams at the Global Software Center in Dayton, Ohio, Hyosung is one of the United States’ highest valued organizations in the ATM industry.

Technology and Features

Hyosung stays ahead of its competitors by inventing and applying solutions. Hyosung owns all of its intellectual property which allows new technology to be brought to the market faster. For example, while its competitors are just piloting recycling ATMs, Hyosung has already deployed thousands of units.

Cash recycling ATMs allow bills that have been deposited to be withdrawn by future customers. This reduces the cost associated with cash replenishment in the ATM and improves efficiency and service availability. 

Hyosung is the leading ATM self-serving solutions marketplace for both financial services and retail industries. They are partners with 4 out of 5 of the top banks in the United States. With 10 key core banking applications certified, Hyosung is the leader in core integration.

Hyosung ATMs are able to offer an extended set of transactions, alternate authentication methods besides just card and PIN, customized bank rules, and no network fees. Bypassing the ATM network directly to the bank’s core banking application makes this possible.

And, of course, Hyosung’s complete line of recycling ATMs save banks money in cash replenishment and make them more efficient by increasing availability to customers. 

Hyosung technology makes them a leader in retail solutions as well. They produce small-footprint ATMs with applications that allow users to cash and deposit checks outside of a bank, add cash to Amazon Pay, and even buy or cash out cryptocurrency.

Although Hyosung ATM machine parts are more expensive than their competitors’ and not always readily available, their unique modular engineering design allows for quicker repair times and reduces the number of parts needed. Additionally, their parts are interchangeable among their machines which is a unique feature.

ATM Disinfection Enhancements

Sanitation and safety are growing concerns among consumers in light of COVID-19. Hyosung has met these concerns with their industry-leading disinfection protection for their ATMs. 

“[W]e began working as soon as the pandemic arrived to design a solution to maximize the safety of our ATMs,” says Hyosung America CEO Hee-Eun Ahn

As a result, as of Fall 2020, Hyosung made ATM disinfection kits available. These upgrade kits can be installed on any Hyosung ATMs and include a silver ion antimicrobial touchscreen, keypad, and function keys if applicable as well as violet blue LED sterilization lights. 

These parts are manufactured with antimicrobial properties that inhibit the growth of microbes like bacteria, fungi, and viruses. Applying these kits to ATMs at primary customer interaction points can help stop the spread of sickness, COVID-19 or otherwise. 

Additionally, Hyosung offers an antimicrobial coating service. This involves the application of an antimicrobial coating by a certified technician that protects ATM surfaces.

Hyosung ATM Machine Recommendation

Hyosung Halo 2

The Hyosung Halo II has a ‘Halo’ around the keypad which is great for dimly lit locations

Now that you know a little bit more about Hyosung as a company, let’s take a look at one of their newest and most popular machines: Nautilus Hyosung Halo II

The Hyosung Halo II is a brand-new, free standing ATM. It has a “futuristic design” that makes it great for modern spaces, but it’s really a great fit for every space from convenience stores to high-end retail stores.

Its “halo” of LED lighting surrounding the keypad draws users in and the 10” color LCD customer display screen doesn’t hurt either. It’s a great machine for indoor locations and areas where space is limited. It also utilizes new technology which positions it among the best ATMs for the retail market.

For example, its enhanced retail application enables customers to earn additional revenue from transactions like Dynamic Currency Conversion (DCC), donations, lottery, and surcharge segmentation. Plus, it supports cardless cash withdrawals via optional Near Field Communications (NFC) feature.

One of the biggest advantages of the Halo II is that it’s easy to operate whether you’re new or experienced with ATM machines. It has a simple operator menu program that makes it relatively easy to run and service the machine. Integration of background graphics is seamless as well. 

Last, it’s eco-friendly. Its parts are long-lasting and are interchangeable among other machines which lessens the impact on the environment. It also offers a paper-saving advantage. There’s a no receipt option and a QR-encoded digital receipt option.

Genmega ATM Equipment

Overview

Based in Dallas, Texas, Genmega has been providing ATM solutions since 2006. Although not as old as Hyosung, with 150,000 ATMs deployed worldwide they’re not far behind their competitor. Their models are also attractively designed with cutting-edge engineering and integration.

Taking customer ideas and equipment needs from concept to market, Genmega prides themselves on their willingness to explore options. There’s no doubt that their machines are designed with the user in mind. They also have a staff of engineers, developers, and technicians with decades of ATM experience available to help. 

Technology and Features

Genmega offers a GenCam which is a camera that not only records activity but also allows the customers to see themselves—and whoever might be behind them—on screen during their transactions.

They also provide a 3” printer upgrade from the standard 2”. This allows the receipt printer to present 3” graphics-capable printouts which is great for producing customized coupons and branded receipts.

ATM Disinfection Enhancements

Like Hyosung, Genmega has also taken user safety into consideration when it comes to sanitation. Vscan is a device created by Genmega that uses an Ultraviolet-C light to clean keypads that might collect bacteria and viruses.

Genmega’s goal was “instilling customer confidence” by assuring users that machines touched by hundreds of different hands are being sanitized, says Wes Dunn, the Executive Vice President of Sales and Marketing for Genmega.

Here’s how it works: 

Insert your card, enter your PIN, conduct your transaction, and retrieve your card when you’re done. Once you retrieve your card, the Vscan passes over the keypad, or scans the keypad, shining the UV-C light that can kill up to 99% of bacteria and viruses. 

Disrupting the fundamental RNA and DNA, the UV-C light prevents bacteria and viruses from replicating according to Andrea Armani, professor of Chemical Engineering at the University of Southern California.

You can check out a video here as reported by ABC7 News in November of 2020.

The Vscan device is an available option for new ATM machines, and upgrade kits can be purchased for the G2500, Onyx, C6000, and Onyx W models.

Genmega ATM Machine Recommendation

Genmega G2500

The Genmega G2500 is a reliable free-standing ATM Machine with a sleek design.

Genmega’s latest and greatest ATM machine is the Genmega 2500. It is a high-quality, technically advanced merchant ATM. Its sleek design is optimal for both retail and off-premise locations. It’s a very popular model due to the many different options available.

Additional hardware configuration choices allow you to custom fit each machine to the needs of your customers or location. You’re also provided with flexibility due to the many upgrade options for machines you might already have. For example, the standard 8” screen can be upgraded to a 10.2” touchscreen!

The Genmega 2500 is another small footprint machine optimal for indoor and space-restricted locations. With all of the features expected of a late model, it’s a great replacement option for models like Triton 9600, Triton 9700, Triton 9100, or WRG Genesis.

If you’d like to add flexibility to your business, the Genmega 2500 is the way to go.

Choosing the ATM Equipment That’s Best for You

If you were hoping that we would tell you which manufacturer to choose every time, we’re sorry to disappoint. You really can’t go wrong with either a Hyosung ATM or Genmega ATM. They are two of the best, most popular manufacturers for a reason. Well, for a few reasons!

They both produce high-quality, attractive, technically advanced machines that are sure to exceed your expectations. When choosing between the two, it really comes down to which model best meets your needs and which upgrades you might be interested in.

Hyosung could cost more in repairs over time as their parts are more expensive and not always readily available, but their machines are durable and built to last. Hyosung is overall the more popular manufacturer, but that’s not because Genmega can’t compete. It’s simply because they have a larger model line and financial institution product lines. ATM Depot carries a full line of Hyosung ATM and Genmega ATM machines, so you can check out the details for other models not mentioned in this article as well as price comparisons. If you still need help making a decision or if you have questions contact us today!

ATM Buyers Guide: How to Choose the ATM Equipment That’s Best for Your Business

We’ve created an ATM buyers guide to help you determine which ATM equipment options best suit you. We’ll discuss each brand, each type, and even prices to help get you started.

The selection process can be broken down into three steps:

Step 1: Choose ATM Type

Step 2: Choose a Manufacturer

Step 3: Choose New or Refurbished

When it comes to choosing an ATM, you want to know which one is the best. However, what the decision really comes down to is which one is the best for you

Keep size in mind too. Do you need a through-the-wall ATM or a smaller version? There’s a lot to consider. Our ATM Buyers Guide can help get you started. Check out the following options and see which machine best meets your needs and space.

ATM Buyers Guide Step 1: ATM Type

Before we cover a few main ATM brands, let’s discuss type. There are three popular options: free standing, through-the-wall, and wall mount.

Free standing ATMs vary in size, but are generally smaller than through-the-wall. The advantage of free standing ATMs is that they can be placed anywhere there’s a power supply. This gives you more freedom with your organization and planning.

Through-the-wall (TTW) ATMs are heavier. The bulky part (the interface) extending from the front of the ATM (the chassis) fits into or through the wall protruding into the next room. 

It might take some construction work to get this area developed if it doesn’t already exist in your space, but through-the-wall ATMs are typically more secure because they are often placed in rooms with controlled access.

Keep in mind that TTW ATM machines are also better when facing outdoors as they allow a secure way to offer 24-hour convenient cash access to passers-by and not just in-store customers. That often translates into higher usage.

The smallest option is a wall mount ATM. These ATMs can be mounted to a wall using sturdy steel brackets (included with the ATM) or optionally mounted on a table or counter-top depending on how much space you have to work with.

Because of their space-saving size, wall mount ATMs hold less notes but can be the perfect ATM for small businesses and lower-traffic locations.

ATM Buyers Guide Step 2: ATM Manufacturers and Equipment Options

ATM Depot offers full lines of Hyosung, Genmega, Triton, and Hantle/Tranax machines. Plus, we can get just about any machine you may be interested in. In addition to a brief overview of each brand, we’ll share our recommendations and most popular machines.

Hyosung ATM Machines

Hyosung Halo 2

The Hyosung Halo II has a ‘Halo’ around the keypad which is great for dimly lit locations

Hyosung is a Korean-based company that first introduced its Nautilus Hyosung ATMs to the United States in 1998. Their US office is located in Irving, Texas. They’ve deployed thousands of ATMs worldwide since 1997.

Hyosung is considered to be the leading provider of ATM hardware, software, and service. They have a reputation for having the most reliable, durable, and flexible ATMs.

If you have limited location or floor space, the Hyosung 4000w is a space-saving option that can be mounted to a counter-top or vertical surface. Don’t worry. It has all of the same features and options as the new and very popular free standing Hyosung Halo II (Hyosung Halo 2) model.

The “Halo” is appropriately named. The LED lighting surrounding the keypad draws more users and therefore more revenue for your bottom line. The Halo is perfect for dimly lit areas like bars and clubs due to its LED lighting. 

The 10.1 high-resolution color screen is larger than most ATM screens which makes it perfect for customization. The vibrant 10” color LCD screen adds to this machine’s user-friendliness. 

Genmega ATM Machines

Genmega headquarters are in Fremont, California. One of the newest ATM companies, they introduced their first ATMs in 2006. However, since that time, they’ve already deployed over 50,000 units worldwide.

One of Genmega’s greatest advantages is its staff of engineers, developers, and technicians. With decades of combined ATM experience, there’s no shortage of help. Genmega is noted for its cutting-edge engineering and integration.

Specifically, we recommend the new through-the-wall Genmega GT3000. The terminal is small, compact, and weather-resistant. It’s a great option for outdoor space or where space is limited. Although new, the Genmega GT3000 is proof of Genmega’s goal to manufacture high-quality, reliable equipment.

As far as free-standing options, we’d recommend the G2500. It’s comparable to the Halo II mentioned above with an 8″ TFT high-resolution 32-bit color LCD screen. The Genmega G2500 is the latest option for a brand-new Genmega ATM machine. A little bit lower in cost, it’s our second most popular machine after the Halo II.  

Hantle (Tranax) ATM Machines

Tranax began as a business partner of Korea’s Hyosung Computer Company. They first introduced their ATMs to the US in 1998. In 2010, Tranax changed its name to Hantle, the name of its Korea-based parent.

From 650 their first year to 6,000 the next, half of the machines deployed were the ever-popular Mini-Bank 1000 ATM. Additionally, Tranax/Hantle ATMs experience almost zero service issues for their 1700 Series according to our field technicians. For the hundreds of these ATMs we’ve deployed, our technicians rarely make service calls to them.

Triton ATM Machines

Triton had its start in the early 1990s and has been a market leader ever since. The company produces reliable ATMs that last upwards of ten years. Triton has been a privately owned company since 2010 and produced its 200,000th ATM in 2011.

As a matter of fact, ATM Depot’s founder, and author of The Amazing Money Machine, Noah Weider was part of Triton Systems’ original Triton Advisory Committee in 1992. One of the oldest ATM companies, Triton continues to produce quality machines.

While the popular Triton 9600 has been discontinued, a close second is the Triton 9100 which you can purchase used and refurbished (more on this later). 

ATM Buyers Guide Step 3: New vs. Refurbished

Triton 9100 ATM Machine

The Triton 9100 is a great refurbished machine for a location with lower-traffic

You can purchase brand new ATMs of most models from ATM Depot, or you can purchase a refurbished version. It just depends on your needs and what you’re looking for.

Of course new is nice, but don’t turn up your nose at a refurbished machine right away. First of all, you should know that refurbished machines are supplied with the newest upgrades, thoroughly cleaned, and furnished with replacement decals before being sold. 

Used ATMs aren’t always advertised as refurbished so if you’re shopping around for used ATM equipment and find a deal, be sure to ask if it’s been refurbished. Much like buying a used car from a reputable dealer. A reputable dealer will often inspect and then fix or replace any used parts that could cause a problem making it nicer.

Second, by purchasing a refurbished piece of equipment, you can rest assured that someone has gone through it already to ensure it’s durable. One downfall, however, is that refurbished ATM equipment is sold based on availability. So if you’ve got your eye on a particular brand or style, you might have to purchase it new or wait until a good used one comes around.

It’s important to note also that if you’re just starting out, technology improves with the newer machines making them easier to use. Technology on the older machines can be complicated, but brand new machines come with updated graphics, input functionalities, and simpler operator menus.

So it might be easier to input data like the ATM address, update cash amounts, add graphics, troubleshoot, etc. with a newer model. If you have minimal experience, keep the technology in mind.

New ATM Machine Pricing vs. Refurbished ATM Machine Pricing

Last, let’s do a brief price comparison to give you an idea of what to expect:

Take the discontinued Triton 9600 for example. Recommended replacements are a refurbished Triton 9100 for between $1,199 and $1,495 or a brand new Genmega 2500 for around $2,195. You could be looking at around a thousand dollar difference, but you also have to check availability. 

While the Triton is a great buy, the screen is smaller and the Genmega offers more options. However, if you’re just starting out in the ATM business and have limited funds, or if you have a location that might not be that busy but want to install an ATM anyway, refurbished ATM equipment is the ideal solution.

Discontinued ATMs

New, Used, & Certified Refurbished ATM Equipment

If you’re looking into a refurbished machine from another seller, keep in mind that some heavily discounted machines might be outdated and no longer meet requirements or process transactions.

As regulations change, so must ATM features. ATMs that don’t meet the Americans with Disabilities Act (ADA) requirements and other upgrades are accordingly unable to continue processing transactions on ATM networks. Be wary of Triton 9600, Triton 9700, WRG Apollo, and WRG Genesis models for this reason.

You might see these discontinued ATMs for sale for extremely discounted prices. But keep in mind that they won’t work for you as is. They can, however, be used for parts. Additionally, if you see one that interests you, we can provide recommendations for comparable replacements.

How to Pay for Your ATM

All the new and certified refurbished ATM equipment listed on ATMDepot.com are offered at already discounted cash prices. You can purchase the machine outright for the price listed. You can even pay with a credit card for a small additional charge.

The typical return on investment (ROI) on an outright purchase is about 3 to 18 months depending on your location, surcharge, and hours of operation. So if you use a credit card to purchase your ATM equipment and make payments, the ROI will be a little longer since you’ll pay some interest on your credit card. 

However, you can find credit cards that offer no interest for 12 months. ATM Depot even has a financial partner that can help you get small business loans to buy ATMs.

When you purchase an ATM from ATM Depot, and want us to help you run the ATM processing, there are no monthly fees, statement fees, or processing fees. Shipping is also free within the continental United States. The only additional cost is the installation fee and other upgrades which are completely optional. 

ATM Depot also offers special sales, upgrades, flexible payment options, and in-house financing. You can always contact us for more information.

Before Making a Decision

Finally, before making a definitive decision, you need to make sure you’re ready to operate your ATM. Here are the two things you will need:

  • A space / Location
  • Power supply

As long as you have these covered, we can take care of the rest. Compare the different machine options listed in this ATM buyers guide, and match them to your needs.

Contact us with your decision or with questions you have to help you make a decision. It’s easy to get set up with nationwide ATM processing. Get started today!