ATM Security Update: How To Enable TLS 1.2 Protocol

The Announcement

The PCI Security Standards Council has mandated that the use of SSL and Early TLS (i.e. TLS 1.0) protocols be discontinued effective June 26, 2018. All network providers and processors are making preparations to ensure they are compliant by the June 26, 2018 deadline. To prevent any downtime, make sure your ATM terminals have been updated with the latest software and security certificates. NOTE: This does not include TLS 1.1 or higher.

After this date, ALL ATMs using SSL or Early TLS (i.e. TLS 1.0) communications protocol will stop communicating to the Host and fail to process any transactions.

What Does This Mean?

  • Network providers are already handling the TLS 1.2 communications protocol. Therefore, as soon as possible, set the communication protocol on your ATMs to use TLS 1.2 communication protocol.
  • Anytime you visit a direct connect TCP/IP communicating ATM verify that TLS 1.2 is set.

In order to continue processing transactions …

  • TLS 1.2 Protocol MUST be enabled on your ATM Machine

Do I Need to Enable TLS 1.2?

You NEED to Enable TLS 1.2 if …

  • Your ATM is communicating via Hardwired Internet connection (TCP/IP)

You DO NOT need to Enable TLS 1.2 if …

  • Your ATM uses a phone line or wireless modem. Your machine will not be impacted if it is communicating via a phone line or cellular wireless device box already on TLS 1.2.
    • How do I know if my wireless box is TLS 1.2?

      • The chances of you having a wireless box that is not already on TLS 1.2 are low. If you are having trouble with your wireless device please call ATMDepot.com at 888.959.2269, or your Wireless Provider, with your device’s serial number. It is best to make the request while at the location where the device is in service. Our wireless department can update your device remotely.

Do I Have TLS 1.2?

If you are using software higher than the one listed below, your ATMs should function normally after April 30, 2018. It is still good practice to confirm TLS 1.2 is enabled on each of your machines.

Hyosung

– WinCE 5.0: AP V01.04.19
– WinCE 6.0: AP V6.01.13

Genmega/Hantle/Tranax

– V05.00.19

How to Enable TLS 1.2 Protocol

Hyosung

Customer Setup > Select Processor > TCP/IP Type

  1. SLS/TLS = Enable
  2. SLS/TLS Version = Up to TLS v1.2

Genmega/Hantle/Tranax

Customer Setup > Change Processor > SSL Pass Through > SSL > SSL Version = TLS 1.2


If you do not see these options, please check that you have the required software version that supports TLS 1.2 protocol for each manufacturer.

Recommendations

  • Keep Your Software Up-to-Date

    Keep your ATMs updated with the latest software to be compliant. Listed below are the latest software versions:

    Hyosung

    – WinCE 5.0:  V01.04.31
    – WinCE 6.0:  V06.01.31

    Genmega/Hantle/Tranax

    – V05.00.31a

  • Confirm EMV Enabled

    While you are updating the software on your terminal, it is important to also check that EMV is Enabled.

    The MasterCard EMV Liability Shift occurred on Friday, October 21, 2016. ATM owners are liable for fraudulent MasterCard transactions if machines are not EMV compliant.

    Hyosung

    Operator Functions > Customer Setup > Optional Function 1 > EMV > Enable

    Genmega/Hantle/Tranax

    Operator Functions > Customer Setup > Option Function > EMV – Enable

How to Enable TLS 1.2 – Infographic

How to Enable TLS 1.2

Investing in an ATM for Business or Profit

Custom Branded ATM Machine for a BusinessInvesting in an ATM

Do you have customers asking you for the nearest ATM location? If you answered yes, then it is time to consider buying or investing in an ATM machine for your business. Instead of sending your customers around the corner or down the block to the nearest ATM machine, wouldn’t you rather offer them the convenience of never having to leave your store? Plus, you get to keep the great profits of owning your own machine. Investing in an ATM can generate surprising amounts of revenue.

Up until now, you’ve been sending this revenue around the corner and down the block, but it is time to take this reliable source of constant income, and make it yours. From now on, when somebody asks you where the nearest ATM is, you can direct them to the one located right in your store. Your customer benefits from the convenience and so do you. After all, when a customer leaves your store, even if they are headed to grab some quick cash for their purchase, there is no guarantee that they will return. This can potentially result in a loss of sales and is easily prevented. The majority of start up ATM business owners earn their entire investment back inside of six months or so. After that they earn profits month after month, year after year. The ATM revenue you can potentially earn comes from the ATM surcharge. When you own your own machine the surcharge is 100% yours. Read more

Can I Rent an ATM or the Space?

ATM Placements or Rent an ATM?

Getting in on theATM for Rent Sign thriving business of owning an ATM is a great opportunity, but what if you’re not ready to invest $2,000 to $5,000 in your own machine? Maybe you just need an ATM for special event or you want to get a taste for the business without making a big commitment. Perhaps the flexibility of a month to month investment  or a partnership would be much easier for you to commit to. If this sounds like you, then renting an ATM machine might be the way to go. Read more

How to Plan for an ATM Business Boom During the Holidays

ATM Business Booms During the Holidays

Like any business, ATM businesses go through highs and lows throughout the year. Depending on your ATM’s location you could see significant increases during the holidays.

The average shopper spends just under $1,000 on holiday gifts. Naturally, ATMs located in shopping malls verses gas stations are going to see more action due to the foot traffic. Stores draw an average of 150 or more people a day on a regular basis. This number will represent a slow day when the Holiday’s roll around.

If you’ve been in the ATM business for a little while now, hopefully you have an idea of the cash needs and volume of your ATM machines. This information is going to help you determine your work load during the busy holiday months. Obviously, you know that if your machine isn’t loaded with cash it is not going to make you money. It’s also not going to make you money if it’s out of order. Since it’s going to be processing a lot of transactions, it needs to be in tip top shape so that it can do its job.

Location, location, location; you’ve heard it a million times. Location cannot be stressed enough. Location is everything. It is part of the equation of your ATM business and it’s a very big part, at that. Your location determines your ATM business success. No matter where you are, you will see the benefits of the holiday season; whether you’re in the shopping mall or in the gas station. People will be buzzing all over the place. With that said, you want to be where the shoppers are. You want to be right in the middle of all of the activity. This also holds true after the holidays when shoppers are out to hit the post-holiday clearance sales. Read more

Tabletop ATM Machines

What are the Benefits of a Tabletop ATM Machine?

Hyosung Table Top ATM

Tabletop ATM machines (and Wall Mounted ATMs) are great for small spaces and when floor space isn’t available. They offer customers the money they need in a compact size machine. They can be placed almost anywhere a counter top or wall mount is available. They offer the same up to date transaction processing and they are a less expensive option when investing. 

Tabletop ATMs are some of the most efficient and easiest ATMs to maintain. Their easy access components can be reached with a flip of the top and yet they are just a secure as any standard ATM. Add receipt paper with ease. Easily add cash or do a little maintenance between customers. All of the upkeep that comes with your ATM machine is right there at table top eye level. There is no floor space needed for the table tops, lending more room to your merchandise or the merchandise of the store owner who provided space for your machine.

Click here to see the exact specifications of the Hyosung Monomax 4000 Tabletop or Wall Mount ATM. Read more